Terms & Conditions

Terms & Conditions

Effective Date: June 2024

Business Location: North Carolina, USA

Phone: (704) 490-3638

Welcome to HK Craft House. By accessing or purchasing from our website, you agree to the following terms:

1. General

All products are handmade and may have slight variations in color, scent, and appearance. These are not considered defects.

2. Product Use

Our candles and self-care products must be used as directed. HK Craft House is not responsible for:

• Improper use

• Failure to follow safety instructions

• Damages resulting from misuse

3. Orders & Payments

• All orders must be paid in full at checkout

• We reserve the right to cancel or refuse any order

4. Shipping

• Shipping times are estimates and may vary

• HK Craft House is not responsible for delays caused by carriers

• Ensure your shipping address is correct at checkout

5. Returns & Exchanges

Please refer to our Return & Exchange Policy above. We only accept returns for defective items within 14 days.

6. Intellectual Property

All content, branding, product names, and designs are the property of HK Craft House and may not be used or reproduced without permission.

7. Limitation of Liability

HK Craft House shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products.

8. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with the updated effective date.