What is HK Craft House?
HK Craft House is a hands-on creative experience and gift shop located in Pineville, NC, where you can shop luxury hand-poured candles and self-care products, and take part in our custom candle experiences by creating your own candles in-store or at private events like candle making parties.
Where are you located?
HK Craft House @ Southern Lion
11033 Carolina Place Pkwy
Pineville, NC 28134
Do you accept walk-ins?
Yes! Walk-ins are welcome during business hours for our Candle Bar experience and retail shopping.
Do you offer gift cards?
Yes! Digital and in-store gift cards are available and make the perfect gift for any occasion.
What makes your candles special?
Our hand-poured candles are crafted using premium wax blends and high-quality fragrance oils, designed for a clean, long-lasting burn. Each scent is curated to elevate mood, self-care, and ambiance.
🕯️ CANDLE BAR EXPERIENCE (IN-STORE)
What is the Candle Bar?
A fun, guided experience where you create your own custom candles by choosing your vessel, fragrance, and personal touches that make your candle truly unique.
Do I need a reservation?
Walk-ins are welcome, but reservations are recommended to ensure availability for our candle making parties.
How long does it take?
The full experience takes about 45–60 minutes to create, plus cooling time (1–2 hours). Guests can sip, shop, and socialize while the candles set!
Can I take my candle home the same day?
Yes! Most candles are ready the same day. If you’re short on time, we can arrange pickup.
Do you allow food or drinks?
Yes! We are BYOB-friendly (wine & light snacks welcome for groups/parties).
Is this kid-friendly?
Yes! We offer kid-friendly options and experiences. Adult supervision is recommended for younger children.
🎉 PARTIES & PRIVATE EVENTS
What types of events do you host?
We host various candle making parties including birthday parties, girls’ night out, bridal showers, corporate team building, mommy & me experiences, church & youth groups, and resident & community events.
How many guests can you accommodate?
Private parties for 1–15 guests may be reserved instantly online. For groups of 16 or more, please submit a large-group inquiry so we can confirm space, staffing, and package options.
Do I need to book in advance?
Yes—private parties require advance booking to secure your date and customize your experience.
What’s included in a party package?
Packages typically include a guided candle making experience, materials + supplies, reserved seating/space, and optional add-ons (sugar scrubs, painting, etc.).
Can I customize my party?
Absolutely! We offer customizable experiences with add-ons like DIY candle kits, sugar scrub making, room sprays, body oils, painting, and more.
Is full payment required to book a private party?
Yes. Full payment is required at the time of booking to reserve your selected date and time.
What is your cancellation policy?
All booking payments are nonrefundable. With at least seven days’ notice, your payment may be transferred one time to another available date within 90 days, subject to availability. Late cancellations, missed appointments, and no-shows are not eligible for a refund or booking credit.
🛍️ RETAIL & PRODUCTS
Do you sell more than candles?
Yes! We carry a curated selection of room sprays, body oils & butters, gift sets, greeting cards, handmade self-care products, DIY candle kits, handmade waistbeads, desk signs, snacks, sauces, and sweet treats, including seasonal & specialty items.
Are your products handmade?
Yes—many of our products are handcrafted in-house or sourced from quality local small businesses.
Do you offer custom candles or bulk orders?
Yes! We offer custom labels, event favors, corporate gifting, and wholesale options.
How long do your candles burn?
Burn time varies by size, but most candles burn between 40–80+ hours with proper care.
Do you offer shipping?
Yes! We ship nationwide. Local pickup may also be available.
🧪 CANDLE MAKING SUPPLIES
Do you sell candle making supplies?
Yes! We offer a variety of supplies including all-natural soy & coconut-soy blends, fragrance oils, wicks, jars & vessels, DIY kits, liquid candle dyes, and more.
Do you offer beginner kits?
Yes! Our DIY candle kits are perfect for beginners and include everything needed to get started.
Do you offer classes for beginners?
Yes! Our in-store experiences are beginner-friendly and guided step-by-step.
📦 ORDERS, RETURNS & POLICIES
What is your return policy?
We accept returns or exchanges within 14 days for defective items only. Please contact us at contact@hkcrafthouse.com for assistance.
What if my candle arrives damaged?
Please email us within 48 hours with photos and your order number—we’ll make it right!
How can I contact you?
📞 (704) 490-3638
✨ Why customers love HK Craft House 💖
✔ Hands-on, fun experiences
✔ Luxe, high-quality hand-poured candles
✔ Perfect for self-care & gifting
✔ Memorable events & celebrations
✔ Warm, welcoming atmosphere
Ready to create, celebrate, or shop?
👉 Book a Candle Experience
👉 Plan Your Party
👉 Shop Our Collection
Are you looking to create a unique candle for your special occasion? Our Pineville NC candle shop specializes in custom orders for weddings, parties, and corporate events. We also host candle making parties, where you can enjoy custom candle experiences with friends and family. For those who prefer crafting at home, we offer DIY candle kits to help you make your own hand-poured candles. Contact us to learn more!
HK Craft House @ Southern Lion
11033 Carolina Place Pkwy, Pineville NC 28134
Copyright © 2026 HK Craft House - All Rights Reserved.